|Recommended: YesGreat place to stay — I would tell people that the appliances are great and it is a comfortable stay for a family.
Thank you for the 5 stars, we're happy to see everyone is comfortable in their home!
|Recommended: YesGreat Community — Great place to live. Quiet and comfortable.
Thank you for the 5 stars!
|Recommended: YesI really love it here. — It's such a nice and beautiful community.
Hi Naomi, Thank you for the 5-stars and compliment!
|Recommended: YesNot bad — Other than very minor issues I'm enjoying my stay here
Hi Ricardo, Thank you for the 4-stars, please let us know if there's anything you need assistance with!
|Recommended: NoCons complaint the walls are too thin..people in 1806 are horrible.. they walk and stomp on the floor from 7 00am till 2 00am sometimes. It sounds like elephants live overtop of me. My 7yr old daughter complains she can't sleep.. I would not recommend a bottom floor apartment here at all. I feel the people that live over top of me have no respect for others. Can't get a peaceful night sleep. I'm a teacher and can't teach with all the stomping all day long . Not sure what can be done for peace other then pray they move and quiet people come next.. Parking is horrible Never any The carpet is old as heck and hard to vacuum. Sat can't sleep in after being up all night listening to the walking all night over my head cause lawn is cut really early. Pros Sylvester the maintenance man is amazing Office staff Very nice and welcoming.. overall the look of the apartment is nice other then carpet.. When my lease is up I will not be staying because of the noise.
Hello Katrina! Thank you for taking the time to write a review. I'm very sorry to hear about situation with your upstairs neighbor. I have reached out to your neighbors via email and waiting for a response. I'm hopeful that the situation will improve, once the line of communication as been established. Prior to this Covid epidemic I would have scheduled a time to come look at your carpet, but unfortunately we are limited to the types of contacts allowed in resident apartments. I reviewed the move-out pictures from the prior residents and the carpet appeared to be an excellent condition. When we are allowed to continue with normal business practices, we can look at having the carpet cleaned a second time. Please communicate with the us regarding the situation with your neighbor. Thank you for nice comments about Sylvester and staff!
|Recommended: YesClean, safe and friendly — I have been living here for 2 years. I love the landscaping. Maintance staff are super nice and friendly and wont drive by without a wave and smile. Apartments are very quiet
Hi Charlotte, Thank you for the 4-stars and kind words!
|Recommended: YesWell maintained — It's comfortable, quiet mostly. The scenery is nice.
Hi Jonathan, Thank you for the 4 stars! Please always let us know if there's anything we can do to keep making your experience comfortable at Stonegate!
|Recommended: NoPros Nice landscaping. Maintenance Sylvester and Juan at the office are very professional. Cons Ac units in front of bedroom windows are old and very noisy. Bugs will get inside because mosquito nets in bedroom windows are old and broken. The AC unit inside is noisy as well and won't be fixed until it breaks. Do not leave toys, bikes outside, because would be stolen. Deck doors were changed on Friday while I am still living here without following safety protocols. The wood underneath the carpet in the living room is rotten. Some of my neighbors have expressed the same concern.
|Recommended: YesA fantastic place to live — I have had a positive experience thus far living at Stonegate. The staff has all been very friendly, as have the other residents. It is also nice to be one hour from both Philadelphia and Baltimore for nearby weekend trips. It is also nice to just go for a walk around the complex as others are doing the same and it's a great way to get to know everyone. If I don't make the move to owning a house next year I will absolutely renew my rent.
Hi Jose! Thank you for the 5 stars! We're glad you are enjoying your home and the grounds. Please keep in touch and let us know if there's anything we can do for you!
|Recommended: YesSTONEGATE APT — Neighbors are extremely noisy and my apartment regularly smells of weed.
Hi Elizabeth! Thank you for posting a review. Please contact us in the office so we can get a more information, before we address the situation? We want everyone to enjoy their homes! Thank you, Sherry Haro
|Recommended: NoI was Bamboozled — I was bamboozled. I had a virtual tour of 2 different properties. One property was located directly at a pond and the other was loacated directly at the dog park. When I received the tour I asked my tour guide if there were ANY pests or things I should be aware of or concerned about and she told me if anything just ants really . She also told me that before I moved in someone would come to my property and spray around the perimeter of my house for bugs. I did not actually move into my apartment until a month after applying and paying for rent. When I got to the property there was litterally cobwebs on my door handle and door with spiders inside and outside of my door as well GEESE at my front AND back door. She was trying to tell me that the view was great and she did not understand why no one lived there, but I see why now. The geese pretty much own that area at my home. Whenvever I walk out of my door they are hissing at me and want me to feed them. They even tried to walk in behind me as I was entering my home. I still like the area, I just wished I was informed about a different location in the neighborhood so I could live in peace.
Andre - I do apologize for the late response. I hope the situation with the geese has improved? We have taken extra measures to control the population of geese and of course without causing any harm to our feathered friends.
|Recommended: NoOffice staff very hard to contact — You can never get in touch with office so concerns don’t get handled
Hello LeMiena, I’m sorry to hear you’re having a hard time contacting the office with your concerns! I will say our call volume has more than tripled while in quarantine during the Covid-19 epidemic. Please contact us via email or stop by the office. We are very strict with the number of persons allowed in the office at one time, we disinfect the office between all visits, and we do require masks to be worn. If you’re comfortable with the idea coming to the office and we can sit down and address your concerns. Sincerely, Sherry Haro
|Recommended: YesGood apartments — It’s okay living here. Decent place to stay.
Thank you for the 3-star review, I hope we can earn an addition star from you soon!
|Recommended: YesMaintenance problems resolved quickly — I am impressed by how quickly my maintenance issues have been corrected. I have not had many issues but the work orders I have placed have been completed in such a timely fashion. Maintenance is truly a highlight at this community.
Thank you for the 4 stars!
|Recommended: YesWe love the property . It's in a nice area. The property is well kept and the maintenance is awesome. — We love the property . It's in a nice area. The property is well kept and the maintenance is awesome.
Hi Anthony, Thank you for the 4-star review, we are happy to see you enjoying your home! Please let us know if there anything you need assistance with, or if you see a concern that needs to be addressed. Thank you, Management